Are you struggling as a small business owner?

Being a business owner has its ups and downs.  
I used to own Simply Pets in Inverness and multiple other pet related businesses amongst other businesses, so I know what it’s like. But if I’d known what I know now, I would have a chain of shops today, trouble is I don’t own them anymore so I’m not the decision maker.  
Here are some tips that might help your small business get to the next level. 

• Having one unit (especially if you’re in retail or hospitality) may not be profitable.  Multiple units in various locations creates Brand awareness and credibility (if the business is right).  Multiple units give you the chance of creating “economies of scale” which can improve profitability.  
  
• Stop being risk averse, what’s stopping you from expanding?  
  
• Delegate roles/tasks to others which gives them progression opportunities and improves your work-life balance. 
  
• Employ the right people rather than fill roles with the wrong people who don’t stay or are not a good fit. 
  

• Find your niche.  Know what your competitors sell, their product knowledge and customer service levels?  At Simply Pets I sold brands you couldn’t find in Pets at Home or the Supermarket and I sought products with natural quality ingredients that just weren’t available in the Highlands. 
  
• Try to see your business from a customer viewpoint – or get someone not connected to do this such as a new sales rep or business consultant 
  

 
If you need some guidance contact me for a free business appraisal, Eris Business Services: M: 07764 192503  E: [email protected] 
www.erisbusiness.co.uk